Our Quality Policy
Terraval's mission is to provide Real Estate VALUATION and Consultancy Services in a clear, concise, objective and suitable way, in accordance with the best national and international standards, offering a final product with maximum quality and excellence, geared towards achieving our customers' satisfaction.
We are committed to:
- Aligning our activities with the expectations of our customers, ensuring their loyalty;
- Always keeping a strong ethical attitude in the work we develop;
- Constantly investing in training our Technical Staff in order to provide it with accurate, updated knowledge, in order to promote the constant updating of the services provided;
- Complying with legal and regulatory requirements;
- Implementing the principles of continuous improvement in the services provided to our customers;
- Motivating suppliers and employees towards our Mission and Goals, while always taking into account their expectations.
We are guided by strong ethical and deontological principles. For TERRAVAL, concepts such as customer focus, respect for people, sustainability, trust, loyalty, responsibility and innovation are non-negotiable concepts.